Privacy Policy

# Privacy Policy ## Ace's Stamp of Approval LLC **Effective Date:** June 10, 2026 **Last Updated:** June 10, 2026 Ace's Stamp of Approval LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. --- ## 1. Information We Collect We may collect the following types of information: **Information You Provide Directly:** - Full name - Email address - Phone number - Mailing or service address - Business name and details - Payment information (processed securely through third-party payment processors) - Documents submitted for notarization or filing purposes **Information Collected Automatically:** - IP address - Browser type and version - Pages visited on our website - Date and time of visits - Referring website addresses **Information from Communications:** - Messages sent through our contact form - SMS and text message communications - Voice call recordings (through our AI voice agent, Alexis) --- ## 2. How We Use Your Information We use your information to: - Provide and deliver the services you request - Schedule and confirm appointments - Process payments - Communicate with you about your service inquiries - Send appointment reminders and follow-up messages - Improve our website and services - Comply with legal and regulatory requirements - Respond to your questions and requests --- ## 3. SMS and Text Messaging By providing your phone number, you consent to receive SMS messages from Ace's Stamp of Approval LLC regarding your service inquiries, appointment confirmations, and business updates. - You may opt out at any time by replying **STOP** to any text message - You may request help by replying **HELP** - Message and data rates may apply - Message frequency varies based on your interactions with us - We do not sell or share your phone number with third parties for their marketing purposes --- ## 4. Voice Agent and Call Recording Our AI voice agent, Alexis, handles inbound inquiries on our behalf. Calls may be recorded for quality assurance, training, and record-keeping purposes. By initiating a call or conversation with Alexis, you consent to the recording of that interaction. Call transcripts and recordings are stored securely and are accessible only to Ace's Stamp of Approval LLC personnel. --- ## 5. How We Share Your Information We do not sell your personal information. We may share your information only in the following circumstances: **Service Providers:** We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting providers, and communication platforms. These providers are required to protect your information. **Government Agencies:** For LLC formation and EIN filing services, we submit your information to the Maryland State Department of Assessments and Taxation and/or the Internal Revenue Service as required to complete your filing. **Legal Requirements:** We may disclose your information if required to do so by law or in response to a valid legal request. --- ## 6. Data Security We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. --- ## 7. Cookies Our website uses cookies to enhance your browsing experience and display relevant content. You can choose to decline cookies through your browser settings, but doing so may affect some website functionality. --- ## 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. --- ## 9. Children's Privacy Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately. --- ## 10. Your Rights You have the right to: - Request access to the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information (subject to legal and contractual obligations) - Opt out of SMS communications at any time by replying STOP To exercise any of these rights, contact us at Angela.Pearson@aces-stamp-of-approval-llc.com. --- ## 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. --- ## 12. Contact Us If you have any questions about this Privacy Policy, please contact us at: Angela Pearson Ace's Stamp of Approval LLC Email: Angela.Pearson@aces-stamp-of-approval-llc.com Website: aces-stamp-of-approval-llc.com Phone: +1 240-334-6016